Technical Support Role in Financial SaaS Product

This is a technical support role that focuses on providing assistance to users of a French financial and accounting management solution.

The ideal candidate will have strong SQL skills, hands-on experience with technical support, and the ability to work remotely with occasional on-site presence in Porto.

Key Responsibilities:

• Analyze application errors and incidents using advanced troubleshooting techniques
• Perform SQL queries and data validations to resolve issues
• Support users with application-related technical issues via phone, email, or chat

To be successful in this role, you will need:

• Fluent French language skills (spoken and written)
• English level B2 or higher < li > Solid knowledge of relational databases...