Solutions Consultant

About us:

SuperAGI is pioneering the future of Artificial General Intelligence with groundbreaking research and innovative AI products. Our mission is to transform the future of applications through intelligent, autonomous solutions that drive unparalleled efficiency and growth. We are building a world where AI and human intelligence collaborate seamlessly to achieve extraordinary outcomes. If you are passionate about AI and eager to be part of a team that is shaping the future, SuperAGI is the place for you.

About the role:

We are looking for a highly skilled Solutions Consultant who can bridge business needs, product capabilities, and technical storytelling. This role combines the strengths of a classic Solution Consultant (discovery, demos, deal influence) with deeper product expertise typically found in Product Consultants. You will partner closely with Account Executives, Product teams, and implementation & customer success stakeholders to craft high-impact solutions that win deals and set customers up for long-term success.

Key Responsibilities:

• Collaborate with sales teams during pre-sales cycles to understand customer requirements and propose suitable technical solutions.
• Own technical scoping and clearly define what is in-scope vs out-of-scope during pre-sales.
• Identify integration, data, and workflow risks early and surface trade-offs to sales and customers.
• Conduct product demonstrations, presentations, workshops, and Proof of Concepts (POCs) tailored to customer needs.
• Translate customer use cases into solution architectures and ensure successful technical validation.
• Partner with product and engineering teams to provide customer feedback and influence roadmap improvements.
• Work with implementation or customer success teams to ensure smooth onboarding and configuration.
• Troubleshoot customer issues and offer expert guidance on best-practice usage of the product.
• Develop reusable solution templates, technical collateral, and demos for the sales organization.
• Produce clear handoff artifacts (solution notes, assumptions, constraints) for implementation and CS teams.
• Build strong customer relationships by acting as a trusted consultant throughout the sales cycle.
• Stay updated on industry trends, competitive offerings, and emerging technologies.

Skills & Qualifications:

• Bachelor’s degree in Engineering, Computer Science, Information Technology, or related discipline.
• 6+ years of experience in solutions engineering, pre-sales, technical consulting, or similar customer-facing technical roles in CRM/agent-based workflow products (Salesforce/HubSpot/Freshworks/Zoho/LeadSquared ecosystem)
• Strong understanding of software, APIs, cloud technologies, and solution architecture.
• Ability to translate complex technical concepts into clear business value.
• Excellent communication, presentation, and stakeholder-management skills.
• Hands-on experience with troubleshooting, migration, integrations, and technical demos.
• Familiarity with SaaS, enterprise technology, or domain-specific tools (customizable to your industry).