Job Description

Solutions Consultant

Join to apply for the Solutions Consultant role at Multiplier.

Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries. Our mission is to build a world without limits.

The Opportunity

Multiplier is a dynamic and rapidly growing organization seeking an experienced Solutions Consultant. As a Solutions Consultant, you will be responsible for understanding client needs, designing tailored Employer Record (EOR) solutions and collaborating with cross‑functional teams to ensure successful implementation. The role requires a deep understanding of global employment compliance, payroll processes, and the ability to communicate complex solutions effectively to clients. The Solutions Consultant reports to the Head of Implementation.

Key Responsibilities

  • Client Needs Analysis: Conduct in‑depth consultations with clients to understand their workforce and employment needs; assess client goals and challenges to develop customized EOR solutions.
  • Solution Design: Design comprehensive multi‑product solutions that align with client requirements and compliance standards; collaborate with internal teams, including legal, finance and operations, to create robust and scalable solutions; conduct demos of the technology solutions.
  • Compliance Management: Stay abreast of global employment laws and regulations to ensure EOR and global payroll solutions adhere to legal requirements; guide on compliance issues and work with clients to mitigate risks.
  • Client Engagement: Act as a trusted advisor to clients, building and maintaining strong relationships; present and communicate EOR and/or global payroll solutions effectively, addressing client concerns and questions.
  • Implementation Support: Work closely with project managers and implementation teams to ensure seamless execution of EOR and/or global payroll solutions; provide ongoing support to clients during the implementation phase, addressing any challenges that may arise.
  • Training and Education: Develop and deliver training sessions for clients on EOR and global payroll processes, compliance and best practices; create educational materials to enhance client understanding of EOR and global payroll services; identify opportunities for process improvement and innovation within the EOR and global payroll services framework; stay informed about industry trends and best practices to enhance the company's EOR offerings.

Qualifications

  • Bachelor's degree in Business, Human Resources or a related field.
  • 2–5 years proven experience in a Solutions Consultant or similar role with a focus on Employer of Record services, Global Payroll, HRIS.
  • Strong understanding of global employment laws and regulations.
  • Ability to work collaboratively with cross‑functional teams.
  • Detail‑oriented with a strong analytical bent of mind.
  • Strong research, problem‑solving and process development skills.
  • Excellent communication, interpersonal and conflict‑resolution skills.

Why Multiplier

  • Flexible vacation.
  • Flexible work times.
  • Work from anywhere.
  • Health insurance.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Human Resources Services and Software Development

Equal Employment Opportunity

Multiplier is an equal opportunity employer: we value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

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