Job Description

What you can expect

The purpose of the Solutions Engineering role is to design, implement, and optimize tailored technical solutions that address complex organizational needs and drive operational efficiency.

About the Team

The Zoom sales team drives success by offering innovative communication solutions to clients globally. They prioritize partnerships and a customer-focused approach to enhance virtual collaboration. Their efforts are vital in expanding Zoom's international reach and ensuring businesses maximize virtual communication potential.

Responsibilities

  • Leading strategic sales engagements, providing expert-level technical support to clients and internal teams.
  • Acting as a subject-matter expert on AI, UCaaS and CCaaS technology, industry trends, and competitive landscape
  • Collaborating with the Global architecture and Customer Success Engineering teams to drive product enhancements and innovation.

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