Solutions Engineer

About CyberArk

CyberArk (NASDAQ: CYBR) is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more, visit CyberArk blogs or follow us on X, LinkedIn or Facebook.

Job Description

CyberArk is looking for a highly motivated, energetic and focused Solutions Engineer with 5-10 years of experience to be based in Mexico City. The Solutions Engineer will combine technical knowledge with sales skills and is ultimately responsible for the technical win during the sales cycle. Solutions Engineers are the primary technical resource for the field sales force; they are responsible for actively driving and managing the technology evaluation stage of the sales process, working with Sales, Channel Management and Product Management as the key technical advisor and product advocate for our solutions. You must be able to articulate technology and product positioning to both business and technical users and identify all technical issues to assure complete customer satisfaction through all stages of the sales process. Above all, we are looking for someone who can communicate CyberArk’s value and design an optimal solution for complex customer infrastructure and datacenter environments on a global scale.

What you will do

• The ideal candidate must be self-motivated with a proven record of accomplishment in relevant vendor software sales or knowledge of similar technologies. Comfortable in a dynamic technical environment with a rapidly expanding customer base. Possess strong presentation skills. Be organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches.
• The essential duties of the Solutions Engineer include offering CyberArk’s product solutions to customers and prospects, including:

• Technical Pre-Sales support
• Proactively seek out new sales opportunities by developing new and existing technical relationships within prospective accounts and current active customers
• Present CyberArk’s technical value proposition to customers and partners effectively
• Able to respond to functional and technical elements of RFIs/RFPs
• Conduct and ensure success of customer proof-of-concepts (POCs and POVs)
• Documentation of client feature requests and issues in CRM system
• Support CyberArk and partner seminars and industry trade shows
• Able to convey customer requirements to Product Management teams
• Develop technical knowledge of CyberArk and associated technologies
• Mentor other system engineers when appropriate
• Create training content for the SE organization when appropriate

Qualifications

• MIS/Computer Science Degree or equivalent experience required
• Prior experience with CyberArk Software Solutions is preferred or relevant experience with enterprise applications, security management, identity and access management, especially IAM
• A solid understanding of the broader cybersecurity landscape is a key requirement
• A strong understanding of the Identity Security market, trends, challenges and competitive landscape is a plus
• Strong understanding of both private and public sector selling
• Strong experience with public Clouds like AWS, Azure and GCP
• Strong experience with Windows/Active Directory administration
• Strong experience with Linux administration and operations
• Strong experience with Database administration
• Strong experience with Network Security solutions
• Strong presentation skills and ability to build and present high quality product demonstrations to technical and executive audiences
• Superior communication and interpersonal skills; ability to build relationships across levels and functions; leadership and consensus-building
• Strong understanding of security concepts and development of security roles to meet functional, technical and regulatory requirements
• Understanding of Authentication and Authorization concepts
• Scripting knowledge is a plus
• Serve as a key escalation point for internal activities, guiding Solutions Engineers and cross-functional teams to remove roadblocks and maintain momentum in critical customer engagements

Additional Information

Travel as needed. CyberArk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. We are unable to sponsor or take over sponsorship of employment Visa at this time.

Seniorities and Employment Type

• Seniority level: Mid-Senior level
• Employment type: Full-time

Location: Mexico City