Solutions Engineer SME Workforce

About CyberArk :
CyberArk (NASDAQ: CYBR ), is the global leader in Identity Security . Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk , visit our CyberArk blogs or follow us on X , LinkedIn or Facebook .

Job Description

CyberArk is looking for a customer-obsessed, technically curious Solutions Engineer(SE)who will act as a Subject Matter Export (SME)to support both ourWorkforceIAM and IGA initiatives acrossMexico, Caribbean,and Latin America. You should love solving complex problems, thrive in dynamic customer environments, and believe that sharing what you know makes the whole team stronger.

As a critical technical voice in the field,you'llwork directly with customers and prospects to understand their business goals and design secure, scalable identity solutions that meet them.You’lllead engaging product demonstrations, run workshops, guide evaluations, and partner with Sales Specialists to drive opportunities from discovery through technical close.

You’llalso play a proactive role in the field beyond deal cycles—supporting marketing efforts that generate new pipeline, contributing to technical content like demos and videos, and offering real-world feedback to Product teams to make our solutions better. Your ability to clearly explain technical capabilities,identifyintegration paths, andtroubleshootchallenges will directlyimpactcustomer success.

What You Bring:

• A passion for working with customers and a deep belief in problem solving as a team sport
• Advanced knowledge (3-5years) of Identity & Access Management, Identity Governance and Administration and/or Endpoint Security related technology – i.e.,SAML, OAuth, OIDC, WS-FED,MFA/SSO, IDP/Directory Services/Federation,Identity lifecycle management, No-Code/Low-Code automation, Least Privilege principles, andotherrelated topics.
• Knowledge of Identity & Access Management vendors and products; ability tocompare withCyberArk products. An emphasis on (IAM/IGA) vendors and technologies in use across large enterprises for both on-premises andcloudis preferred.
• Exposure to and or administering identity platforms/directories like CyberArk, Active Directory, LDAP, SailPoint, Saviynt, Okta, or Microsoft Entra ID
• An understanding of security concepts and the development of security roles within organizations that meet functional, technical, and regulatory requirements.
• ProficiencywithREST APIsand use of API testing tools like Postman or Bruno
• Deep understanding of IAM Compliance, Governance, Lifecycle and Workflows best practices
• Excellent communication skills, with a strong drive to teach, document, and enable others
• Scripting knowledge is preferred.

How You Operate:

• You enjoy solving customer problems, not just implementing software
• You’reenergized by explaining complex topics simply and clearly
• You proactively share your knowledge through documentation, training, or peer support
• You’recomfortable working with both technical and non-technical stakeholders
• You collaborate well across departments and are comfortable taking initiative
• You adapt quickly to new tools andaren’tafraid to ask questions or challenge assumptions
• You stay focused on delivering real customer value—not just checking boxes
• You’recomfortablepresenting to both technical and executive audiences at multiple levels of an organization

#LI-IR1

Qualifications

• MIS/Computer Science Degree, CISSPor equivalent experiencerequired
• Fluency inSpanish
• Abilityto travel up to 30%
• Certifications such asCCSP, Okta Certified Professional,AWS Certified Solutions ArchitectorMicrosoft Certification: Identity and Access Administrator Associatewould be a bonus

Additional Information

CyberArk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.