Job Description
Key Responsibilities:
Investigate intermediate and difficult problems, received through the ticketing system, related to sourcing, purchasing, receiving, invoicing, and payments. Identify solutions and communicate such in an effective and timely manner. Contribute to ensuring that the team’s key performance metrics and targets are met. Improve efficiency and customer satisfaction by proactively seeking opportunities to optimize and improve existing processes and tools. Collaborate with global team members involved in the source-to-pay process. Ensure close connectivity and alignment with the Global Sourcing, Procurement, and IT organization. Ensure close connectivity and alignment with our Global Accounts Payable and Finance organization Understand Error Messaging across Source to Pay platforms and systems Communicate and work with Ariba support and internal IT to resolve syst...
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