Job Description


BE THE DIFFERENCE at Hand & Stone and enjoy a successful career as a Spa Manager at our Spa located at 410 Lakeshore Boulevard West, Toronto, Ontario
Hand & Stone Spa Managers lead and motivate a team of RMTs, Estheticians and Spa Associates to provide outstanding client services and reach or exceed sales goals. Spa Managers are dynamic, dedicated and enthusiastic leaders that seek out team training opportunities, implement client service programs and establish efficient processes that empower the team to achieve an outstanding spa experience for clients and staff.
REQUIREMENTS
  • Lead, coach, train and set expectations for a team of spa service professionals
  • Demonstrate ability to balance coaching with discipline
  • Deliver outstanding client experiences in spa services and retail operations
  • Manage, coach and train team on selling spa services and products to reach or exceed financial goals
  • Manage, coach and train team on cost management ...

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