Job Description
A Spa Manager is ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience while managing annual revenue targets.
**What will I be doing?**
As a Spa Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Manager will also be required to achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Manage overall operations of the spa
+ Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards
+ Ensure client experience is proficient including bookings, payments, and consultation cards
+ Managing spa team members and beauty therapists to ensure high motivation, provision of high quality service and ongoing development
+ D...
**What will I be doing?**
As a Spa Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Manager will also be required to achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Manage overall operations of the spa
+ Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards
+ Ensure client experience is proficient including bookings, payments, and consultation cards
+ Managing spa team members and beauty therapists to ensure high motivation, provision of high quality service and ongoing development
+ D...
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