Job Description
Responsibilities:
- Manage staff, including hiring, training, delegating, improving performance, firing, and other staff interactions
- Oversee daily operations and ensure that the spa runs smoothly and efficiently
- Develop and implement spa policies and procedures
- Create and manage budgets, ensuring the spa meets its revenue targets
- Oversee the development of new spa treatments and the marketing of the spa
- Maintain inventory and order spa supplies from vendors
- Monitor inventories and ensure that the spa complies with all state and local health codes
- Supervise the maintenance of the facility and ensure that all safety procedures are followed
- Organize workday schedules and manage staff-related issues
- Tend to the needs of guests and strive for a quality experience for every guest
- Work as part of the executive team at a larger business, such as a hotel or resort with a spa
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