Job Description

Responsibilities:

  • Manage staff, including hiring, training, delegating, improving performance, firing, and other staff interactions
  • Oversee daily operations and ensure that the spa runs smoothly and efficiently
  • Develop and implement spa policies and procedures
  • Create and manage budgets, ensuring the spa meets its revenue targets
  • Oversee the development of new spa treatments and the marketing of the spa
  • Maintain inventory and order spa supplies from vendors
  • Monitor inventories and ensure that the spa complies with all state and local health codes
  • Supervise the maintenance of the facility and ensure that all safety procedures are followed
  • Organize workday schedules and manage staff-related issues
  • Tend to the needs of guests and strive for a quality experience for every guest
  • Work as part of the executive team at a larger business, such as a hotel or resort with a spa

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