Spa Reception Agent (Full Time 12 Month Contract)

Overview

WE ARE LOOKING FOR A full-TIME SPA CONCIERGE (12 Month Contract)

We are excited to share that Hyatt Regency Calgary has an opportunity to join our Spa team as a Spa Concierge. The Spa Concierge is responsible for hosting and fostering an atmosphere of calm and relaxation while providing exceptional customer service to our guests while exceeding their expectations. We will open doors and new beginnings for you.

Responsibilities

• Handles all guest interactions with the highest level of hospitality and professionalism
• Approaches stressful situations with a positive, composed, and problem solving mindset
• Thrives in a fast-paced environment while maintaining accuracy
• Demonstrates an expert knowledge of Spa treatments, its facility and retail offerings
• Upholds the privacy and confidentiality of all guest information
• Scheduling treatments
• Guest registration and processin...