Job Description
Overview
The Spa Receptionist/Front Desk Agent is responsible for assisting the spa staff in providing a unique and outstanding spa experience for our members and guests. He/she is also responsible for scheduling all spa related appointments, checking guests in and out, and assisting in all retail sales.
Responsibilities
Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.Greet and welcome all guests and members.Check guests and members in and out: administer keys to locker areas.Process transactions for all events, guest fees, membership fees, dues, etc.Handle all administrative functions of the spa including: using Spa software, maintaining inventory of supplies, answering telephones, making appointments, and answering questions.Must be the initial and complete source of information regarding what is available at th...
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