Job Description

Job Description

  • Answer telephone inquiries promptly and professionally and channel to appropriate person for assistance.
  • Greet members and Guests in a friendly and efficient manner.
  • Escort Guest as required.
  • Knowledgeable about all aspects of treatments and the facility.
  • Knowledgeable in a spa therapy
  • Provide information and literature about facility in person and via telephone.
  • Control entry into all areas of facility by restricting all unauthorised individuals.
  • Collect money or other suitable payment from clients for all services rendered.
  • Treatment bookings/scheduling.
  • Give tours of spa, as required.
  • Ensure smooth operation of reception.
  • Respond to inquiries by phone and in person, providing complete details of all spa aspects.
  • Handle special assignments.
  • Co-ordinate sales packets, when needed.
  • Maintain office files/records.
  • Assist in the admi...

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