Job Description

**Duties and Responsibilities**

As SPA Receptionist, I will assume full responsibility for the efficient operation in the following:

• Check and assist with the setup of daily operations of the spa reception according to Six Senses Spa standards.

• Make, reconfirm and verify guest bookings and manage appointment cards or appointment schedules for the following day.

• Ensure the cleanliness and hygiene of the reception area and spa concentrating on front of house areas.

• Remove and replace towels and amenities in the spa common areas (included wet areas) as needed.

• Ensure retail is offered appropriately to the guests and retail area is set up as per standards.

• Answer the telephone and email communications.

• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.

• Strictly adhere to LQA standards and guest comm...

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