Job Description
Job Description
- Perform professional massage therapies and body treatments, ensuring guest comfort, safety, and relaxation whilst adhering to Fairmont Spa protocols
- Develop and maintain expertise in various massage techniques, including Swedish, deep tissue, hot stone, and aromatherapy
- Conduct thorough consultations with guests to understand their needs and tailor treatments accordingly
- Maintain immaculate cleanliness and proper stocking of treatment rooms, preparing for appointments as required
- Provide exceptional customer service, including answering queries about spa facilities and services, and promoting spa offerings and retail products
- Stay current with industry trends, maintain valid professional licences, and participate in ongoing training to enhance service quality
- Support overall spa operations, including reception, retail, and marketing activities when needed, and collaborate effectively with othe...
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