Spain Delivery Specialist

Responsibilities：

• Manage the daily delivery operations for Key Accounts (KAs), organizing and monitoring end-to-end (E2E) delivery fulfillment to ensure timely and accurate delivery of goods and achievement of monthly KPIs.
• Coordinate and communicate with all relevant internal teams, 3PL partners, and customers to ensure smooth and efficient delivery operations.
• Monitor and analyze delivery and logistics data, identify root causes of issues, propose corrective actions, and continuously improve operational efficiency.
• Proficiently operate CRFR calls, complete weekly KA communication meetings, optimize weekly delivery plans, and assist KAs in resolving delivery-related problems.
• Review purchase orders, shipping documents, and delivery schedules to ensure accuracy and compliance.
• Ensure that the quality of all logistics and delivery services meets company standards and customer expectations.
• Respond to customer inquiries, maintain effective communication channels, and ensure information is shared accurately and timely between all stakeholders.
• Support and execute continuous improvement projects as required by management.
• Complete other tasks assigned by supervisors.

Requirements：

• Bachelor’s degree or above in Supply Chain Management, Logistics, or a related field.
• Minimum 1+ year of experience in 3C product delivery, logistics, or related operations.
• Strong analytical, coordination, and communication skills.
• Excellent verbal and written communication in Spanish and Chinese .
• Proactive, adaptable, and honest; strong problem-solving, execution, and relationship-building abilities.
• Familiar with the fast-paced environment of internet or technology companies; open-minded and a fast learner.
• Proficient in Microsoft Office (Excel, Word, Outlook) and able to prepare structured reports.
• Experience with 3PL management, delivery KPI tracking, and continuous improvement projects is preferred.