Job Description

Overview

Join Our Team as a Bilingual Customer Service Specialist, Spanish/English (Voice and Chat)! Provide customer support in multiple languages through voice and chat. Assist a diverse range of customers while ensuring language proficiency.

Why You'll Love This Role

You’ll be the friendly voice and helpful support that our customers rely on. Your combination of verbal and written communication skills will help resolve customer issues quickly, leaving a lasting positive impact.

What You'll Do
  • Assist Customers: Provide exceptional support via inbound calls, chat, and email.
  • Solve Problems: Troubleshoot issues effectively and find quick resolutions.
  • Understand Needs: Personalize interactions to build strong customer relationships.
  • Collaborate: Work closely with your team to enhance the customer experience.
  • Improve Processes: Offer feedback to refine our service quality.
What We're ...

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