Spanish Customer Support Executive Permanent

Our client is a specialist software provider, looking for a Spanish speaking Customer Support Executive to act as the first point of contact for customers. This role suits someone customer-focused with strong communication skills and an interest in working within a tech environment.

Key Responsibilities

Triage inbound support tickets and route to the correct technical teams

Answer inbound customer calls and direct enquiries appropriately

Provide clear, professional customer communication

Log and document customer interactions accurately

Support customers with general software-related queries

Skills & Experience

Essential:

Fluent Spanish and English

Customer service or support/helpdesk experience

Excellent verbal and written communication skills

Strong telephone manner

Team-oriented, reliable, and customer-focused

Desirable:

CRM or telepho...