Spanish-English Customer Support Associate

Helping people comes naturally to you—and you can do it seamlessly in both Spanish and English. If you're ready to bring your communication skills, empathy, and problem-solving mindset to a global team, we'd love to meet you.
What You'll Do
As a Spanish-English Customer Support Associate, you'll assist customers from Spanish-speaking regions through voice calls and live chat. You'll answer questions, resolve concerns, and make every interaction feel professional, clear, and friendly—whether it's helping track an order, explain a product, or fix an issue.
This isn't just about responding to tickets—it's about creating positive experiences, building trust, and ensuring customers feel valued and understood.
Your Day-to-Day
Deliver timely, friendly, and accurate support in Spanish and English via calls and chat
Troubleshoot customer issues and guide them through solutions step-by-step
Log all customer interactions accurately
Identify trends and share feedback to imp...