Job Description

Mercier Consultancy is thrilled to announce a vacancy for a Spanish Speaking Live Chat Gaming Advisor! In this engaging role, you will be responsible for providing exceptional live chat support to our Spanish-speaking gaming community, assisting players with their inquiries, and enhancing their overall experience.

As a Live Chat Gaming Advisor, you'll leverage your gaming knowledge and customer service skills to respond to player questions and resolve issues related to our gaming products and services. Your expertise and friendly demeanor will help foster a vibrant gaming environment for our community.

Responsibilities

  • Engage with Spanish-speaking gamers via live chat, addressing inquiries and providing support
  • Troubleshoot gaming-related issues and offer solutions in real-time
  • Document all interactions and outcomes in our support systems
  • Guide players on game features, updates, and best practices
  • Collaborate with the gam...

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