Job Description

Spanish-Speaking Customer Representative, Remote from Greece (Athens-based)

Job Openings Spanish-Speaking Customer Representative, Remote from Greece (Athens-based)

About the job Spanish-Speaking Customer Representative, Remote from Greece (Athens-based)

Are you passionate about helping people and creating outstanding customer experiences? We are looking for a Spanish-speaking Customer Support Representative to join our international team in Athens, Greece . In this role, you’ll be the voice of the brand for Spanish-speaking customers, supporting them through phone, email, and chat to ensure their questions are answered and their problems solved.

Remote work option available — but you must be based in Greece.

If you’re currently abroad, don’t worry! We offer a full relocation package to Athens , including:

  • Flight reimbursement
  • Airport pickup upon arrival
  • Housing support with reduced rental fees (through our real estate partners)
What You’ll Do
  • Provide top-tier customer service to Spanish-speaking clients across multiple channels (phone, email, chat).
  • Assist customers with inquiries, troubleshooting, and resolving issues in a timely and professional manner.
  • Deliver customer-centric solutions with empathy, patience, and efficiency.
  • Collaborate with the wider support team to ensure a smooth and seamless customer journey.
  • Identify recurring issues and provide feedback to improve processes and customer satisfaction .
What We’re Looking For
  • Spanish C2 level (native or near-native fluency)
  • English B2 minimum (for training and team communication)
  • Strong communication skills – both written and verbal
  • A problem-solving mindset with adaptability to fast-paced environments
  • Basic computer skills (CRM, ticketing systems, MS Office, etc.)
  • EU Passport (required for legal employment in Greece)
Why Join Us?
  • ✨ Competitive salary + monthly performance bonuses
  • ✨ Relocation package (flight reimbursement, airport pickup, housing assistance)
  • ✨ Remote work flexibility – enjoy working from home while living in sunny Athens
  • ✨ Ongoing training and career development opportunities
  • ✨ Multicultural team environment with colleagues from all over Europe
  • ✨ Extra perks: health insurance, paid holidays, and team events

Location: Athens, Greece (remote work from anywhere in Greece)

Contract type: Full-time, permanent

Apply now and upload your CV in English

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