Spanish Speaking Customer Service for Aviation industry

Mercier Consultancy is seeking a dedicated Spanish Speaking Customer Service Representative to join our team within the Aviation industry. In this pivotal role, you will be responsible for providing top-notch support to our Spanish-speaking clients, assisting them with their inquiries related to aviation services and solutions.

Your fluency in Spanish will be essential in helping customers with booking information, flight schedules, and resolving any travel-related issues. Your contribution will ensure a seamless experience for our clients, fostering strong relationships and promoting our commitment to exceptional service in the aviation sector.

Responsibilities

• Deliver high-quality customer service in Spanish via phone, email, and chat regarding aviation services
• Assist customers with inquiries about flight reservations, schedules, and cancellations
• Troubleshoot and resolve customer issues related to travel and bookings
• Document ...