Spanish Speaking Customer Service for Payment Solutions Provider in Greece

Mercier Consultancy MD is excited to announce a wonderful opportunity for Spanish Speaking Customer Service Representatives for a leading Payment Solutions Provider, based in Greece. This role is ideal for individuals who are enthusiastic about financial technology and dedicated to delivering exceptional customer support. As a representative, you will assist customers in Spanish, addressing their inquiries and helping them navigate payment solutions.

Key Responsibilities

• Handle customer inquiries related to payment solutions, transactions, and account issues via phone, email, and chat in Spanish.
• Provide accurate information on payment processing, fees, and related services.
• Assist customers with transaction inquiries and troubleshooting any issues they may encounter.
• Resolve customer complaints efficiently, ensuring a positive customer experience.
• Document all customer interactions and inquiries in the CRM system for accur...