Spanish-Speaking Customer Support Specialist

Overview

Do you speak Spanish and English? Do you have EU citizenship? Would you like to live and work by the sea? Cross Border Talents is looking for a Spanish-Speaking Customer Support Specialist for a leading global home technology brand , based in Athens, Greece .

As a Customer Support Specialist , you will play a key role in assisting customers with their home devices, answering their questions, and providing guidance on product usage and technical troubleshooting.

Job Responsibilities

• Handle incoming phone calls, messages, and emails from customers.
• Provide information and support on products such as vacuum cleaners, air purifiers, hair care tools, and more.
• Troubleshoot technical issues and offer effective solutions.
• Process warranty claims, repairs, and replacements.
• Recommend products based on customer needs and preferences.
• Maintain high customer satisfaction t...