Spanish Speaking Customer Support Specialist

Location: Lisbon, Portugal
Work Setup: On-site

Are you a customer service professional with advanced Spanish skills (C2) and at least B2 level in English? Join our team in Lisbon and support sellers and buyers with your expertise.

Schedule:

• Monday to Sunday: 08:00 - 17:00 or 09:00 - 18:00 (rotative shifts)

• 2 rotative days off per week

• At a later stage, the client may switch to 24/7 coverage (rotative shifts)

Your Profile:

• Spanish language skills at C2 level

• English language skills at minimum B2 level

• Minimum 1 year experience in customer service, telesales, account management, customer success, or business development-related roles

• Strong sales awareness and ability to influence seller success (mandatory)

• Proactive and custome...