Spanish-Speaking Customer Technical Advisor

Warm Greece is calling Experience abroad
We are currently seeking Spanish-speaking candidates interested in joining a customer support project based in Athens, Greece. This opportunity includes the possibility to work remotely from Athens after relocation support is provided.

Position Overview
As a Customer Technical Advisor, you will be responsible for handling customer inquiries and providing technical support. You will assist consumers by phone, ensuring all inquiries are accurately recorded and resolved in line with company standards.

Key Responsibilities

• Respond to customer inquiries via phone, following established processes

• Accurately log customer queries and feedback in the system

• Handle customer complaints according to escalation policies

• Ensure all support requests are addressed within agreed service levels

• Troubleshoot technical issues u...