Spanish Technical Support Representative

Join an industry leader in creative software, and become a Technical Support Representative, where you'll play a vital role in empowering our users to bring their ideas to life.

About the Role:

In this dynamic role, you'll be the first line of support for our Spanish and English speaking customers across the globe. You'll provide exceptional service by troubleshooting technical issues, assisting with software installation and licensing, and ensuring a smooth user experience.

Here's what you'll do:

• Be a customer champion Provide friendly and professional support via phone, chat, email and social media.
• Troubleshoot technical challenges and find solutions for a wide range of software issues.
• Guide customers through software installation and ensure a seamless experience.
• Assist with licensing questions and ensure proper registration.
• Become a product expert through our comprehensive 20-day training program (fully ...