Job Description
Description
KonnectCX is seeking skilled and experienced OPI/VRI Interpreters to join our exceptional team. As an interpreter, you will play a crucial role in facilitating communication between individuals with limited English proficiency and service providers, ensuring accurate and professional interpretation. This is a remote position, open to candidates with a strong background in over-the-phone (OPI) or video remote interpreting (VRI).
Requirements
- Minimum of 6 months of professional experience as an OPI/VRI Interpreter.
- Fluency in English and Spanish, with a strong command of grammar and vocabulary in both.
- Own a reliable computer with a stable internet connection to handle remote interpreting sessions.
- Familiarity with interpretation protocols, ethics, and confidentiality standards.
Responsibilities
- Provide accurate, professional, and culturally appropriate interpretation services over the phone or via video.
- Handle a variety of subject matters, including medical, legal, and customer service scenarios.
- Maintain confidentiality and adhere to ethical standards in all interpretation sessions.
- Manage interpretation sessions effectively, ensuring clear communication and understanding between all parties.
- Stay updated on industry terminology and best practices to provide high-quality interpretation.
- Document sessions as required, maintaining clear and organized records.
Nice to have
- Strong listening, communication, and memory-retention skills.
- Ability to work in a fast-paced environment and manage multiple tasks effectively.
- Proficiency with interpretation platforms and virtual communication tools.
- Certification in interpretation (e.g., CCHI, RID, or equivalent) is a plus.
Working conditions
- Remote position.
- Two days-off per week.
- Schedules based in US EST/EDT Time.
- Performance bonus available.
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