Spanish+English Bilingual Customer Service Representative

If you're looking for a role where your language skills can make a real difference, we have the perfect opportunity for you. We're seeking a Spanish+English Bilingual Customer Service Representative to join our remote team and act as a vital link between our brand and our Spanish-speaking customers. In this role, you'll be a trusted voice, providing solutions and clear information via both voice calls and live chat. This isn’t just about transactions; it's about building trust and ensuring every customer feels heard and valued.

• Provide excellent support: Deliver prompt and friendly service in Spanish and English, handling a variety of customer questions and issues.
• Troubleshoot and resolve: Use your problem-solving skills to calmly find effective solutions for customers.
• Document interactions: Maintain accurate records of all customer communications to ensure seamless service.
• Contribute to improve...