Job Description

**Job Summary**



Join our dynamic team as a Customer Service Specialist where you will play a pivotal role in enhancing customer satisfaction and operational efficiency within the healthcare provider domain. With a hybrid work model and night shifts you will leverage your expertise in customer service to address inquiries resolve issues and contribute to the overall success of our organization.



**Responsibilities**



+ Address customer inquiries promptly and efficiently ensuring a high level of satisfaction and trust.

+ Resolve complex issues by collaborating with cross-functional teams to provide effective solutions.

+ Utilize your expertise in the healthcare provider domain to understand customer needs and tailor responses accordingly.

+ Maintain accurate records of customer interactions and transactions ensuring data integrity and confidentiality.

+ Analyze customer feedback to identify trends ...

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