Job Description
**Job Summary**
Join our dynamic team as a Customer Service Specialist where you will play a vital role in reviewing insurance eligibility correcting coverage barriers and updating patient registration and billing. With a focus on provider portal expertise you will address customer inquiries and provide solutions contributing to the companys mission of delivering exceptional service. This role requires night shift availability and proficiency in English communication.
**Responsibilities**
+ Address customer inquiries promptly and provide accurate information to ensure high levels of satisfaction.
+ Collaborate with team members to resolve complex issues and enhance service delivery.
+ Utilize provider portal knowledge to assist customers with navigation and troubleshooting.
+ Maintain detailed records of customer interactions and transactions for future reference.
+ Analyze customer feedback to...
Join our dynamic team as a Customer Service Specialist where you will play a vital role in reviewing insurance eligibility correcting coverage barriers and updating patient registration and billing. With a focus on provider portal expertise you will address customer inquiries and provide solutions contributing to the companys mission of delivering exceptional service. This role requires night shift availability and proficiency in English communication.
**Responsibilities**
+ Address customer inquiries promptly and provide accurate information to ensure high levels of satisfaction.
+ Collaborate with team members to resolve complex issues and enhance service delivery.
+ Utilize provider portal knowledge to assist customers with navigation and troubleshooting.
+ Maintain detailed records of customer interactions and transactions for future reference.
+ Analyze customer feedback to...
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