Job Description
**Job Summary**
Join our dynamic team as a Multi Channel Helpdesk Specialist where you will leverage your expertise in English communication and domain knowledge in ISV and Hi-Tech industries. With 2 to 5 years of experience you will play a crucial role in enhancing customer satisfaction and operational efficiency. This office-based position offers a day shift schedule ensuring a balanced work-life routine.
**Responsibilities**
+ Provide exceptional support to customers through various communication channels ensuring prompt and accurate responses to inquiries and issues.
+ Collaborate with cross-functional teams to resolve complex technical problems enhancing customer experience and satisfaction.
+ Utilize your domain expertise in ISV and Hi-Tech to offer tailored solutions that meet customer needs and expectations.
+ Maintain comprehensive documentation of customer interactions and resolutions contribu...
Join our dynamic team as a Multi Channel Helpdesk Specialist where you will leverage your expertise in English communication and domain knowledge in ISV and Hi-Tech industries. With 2 to 5 years of experience you will play a crucial role in enhancing customer satisfaction and operational efficiency. This office-based position offers a day shift schedule ensuring a balanced work-life routine.
**Responsibilities**
+ Provide exceptional support to customers through various communication channels ensuring prompt and accurate responses to inquiries and issues.
+ Collaborate with cross-functional teams to resolve complex technical problems enhancing customer experience and satisfaction.
+ Utilize your domain expertise in ISV and Hi-Tech to offer tailored solutions that meet customer needs and expectations.
+ Maintain comprehensive documentation of customer interactions and resolutions contribu...
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