Specialist, Channel Content Development

Overview

Requisition ID:

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Specialist, Channel Content Development contributes to the overall success of the Client Experience teams across both Virtual and Retail Branch channels by designing and developing learning content that supports the organization’s service, capability building, and experience enhancement strategies. Ensures that all deliverables are created and maintained in alignment with governing regulations, audit protocols, internal policies, and established standards. As Specialist, Channel Content Development, you will be responsible for developing learning content based on established learning frameworks.

Is this role right for you? In this role, you will:

• Understand and deliver a customer focused culture to deepen client relationships and leverage broader Bank relationships, sys...