Specialist, Customer Acquisition (IT Hardware)

Responsibilities

• Generate new leads through outbound prospecting, inbound enquiries, field sales activities, and partner channels
• Conduct on-site and virtual meetings with SMB customers
• Qualify prospects based on business needs, budget, and decision-making process
• Identify opportunities for upselling and cross-selling IT hardware products and related solutions
• Manage the end-to-end sales cycle, including solution proposal, pricing, and order closure
• Ensure all transactions comply with company policies, pricing guidelines, and back-to-back sales requirements
• Coordinate closely with internal teams to ensure smooth order fulfilment and delivery
• Customer Relationship Management
• Build and maintain strong relationships with SMB customers
• Understand customer requirements and recommend tailored IT hardware solutions
• Act as the main point of contact throughout the sales cycle...