Specialist, customer experience

We are Worldat Work, a professional organization that sets the agenda in the field of Total Rewards. We specialize in globally respected certifications, relevant data, publications, content, and conferences, all of which are designed to advance our members’ leadership and help them influence great outcomes at their organizations. Founded in 1955, Worldat Work serves Total Rewards professionals throughout the world working in organizations of all sizes and every industry.
We have a unique opportunity for an experienced Specialist, Customer Experience
Position Purpose:
The Specialist, Customer Experience, responds to inbound customer inquiries (member and non-member) through emails and phone calls. The person supports customers by providing helpful information, answering questions, and responding to customer concerns. The SCE is the front line of support for customers and offers help in a professional manner that ensures customers are satisfied with Worldat Work products and ser...