Job Description

Creating Passion: Your Responsibilities

Role & Responsibilities:

  • Manage and process customer claims, ensuring accurate documentation and timely resolution.
  • Maintain statistical keys and analyze return reasons.
  • Create monthly reports on failure hotspots, anomalies, and warranty cost trends.
  • Review and correct claim data to ensure accuracy and compliance.
  • Verify pricing, due dates, and compliance before claim processing.
  • Track and confirm the return of claimed parts.
  • Contributing Your Strengths: Your Qualifications

    Qualification and Education Requirements:

    BE/Bachelor’s degree in Business Administration, Industrial Engineering, Supply Chain Management or Information Systems.

    Experience:

    6 to 8 years of relevant experience in spare parts management

    Preferred Skills / Special Skills:

  • Good understanding of wa...
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