Specialist I, Clinical Solutions - SCI

Specialist I, Clinical Solutions – SCI

Sysmex America, Inc., a global leader in diagnostic equipment and information‑management systems, invites applications for this critical role within its Clinical Solutions team.

Headquartered in Kobe, Japan, Sysmex applies science to enhance quality of life worldwide. The Clinical Solutions Specialist drives customer success by ensuring that our analyzers and related technologies deliver optimal performance for end users.

Responsibilities

• Co‑travel with Applications/Solutions colleagues to gain proficiency with Sysmex analyzers.
• Gather and communicate customer requirements, demonstrating how Sysmex standalone analyzers meet those needs.
• Manage basic customer issues and concerns, researching information through colleagues and available resources.
• Perform proactive customer visits to assess operational state, ensuring satisfaction and optimi...