Specialist - Industrial Technical Support

Hiring excellent people is the reason Industrial Software Solutions (ISS) continues to thrive and grow after 27 years, and we’re looking to add a Technical Support Specialist to our team to continue that growth. We are problem solvers and solution providers covering Western Canada and the US Pacific Northwest, empowering businesses with cutting-edge software solutions—helping them work smarter, faster, and more efficiently. If you’re a motivated, strategic thinker who thrives in a team environment, we want to hear from you!

As a member of our Technical Support Team, you will provide first-line customer support over phone and email to help clients using our portfolio of automation software including AVEVA System Platform and AMDT octoplant. This includes but is not limited to troubleshooting, problem analysis, training, and providing documentation and custom solutions.

We are seeking a candidate with exceptional customer service skills, and familiarity with supporting...