Specialist, Information Technology

Position: Specialist, Information Technology

ReturnPro is looking for a result driven, team and detail orientated, organized IT Support Specialist. The IT Support Specialist will assist with internal network changes and hardware implementations, troubleshooting, and maintenance of Information Technology (IT) systems. Assist with helpdesk related calls, emails, and tickets. This position requires understanding of networking, hardware, and infrastructure technologies.

Primary Responsibilities

This job description in no way states or implies that these are the only duties to be performed by the teammate occupying this position.

• Provide training and technical support to internal employees


• Provide support for all desktop and laptop computers, associated peripherals (printers, fax, scanners, etc.), and end-user software through our internal help desk


• Prepare estimates used by management for...