Job Description

Overview The Specialist, Instructional Designer has responsibility for the design and development of learning solutions and experiences to support the Required Learning Strategy for MUFG Pension & Market Services. This role will provide creative and technical expertise to ensure that learning solutions are fit for purpose. Key Accountabilities and main responsibilities Operational Management
  • Create and develop engaging and interactive learning modules that are designed with the learner at its core and are responsive to adult learning principles, visual design and accessibility standards.
  • Evaluate, select and manage technical solutions to meet the business requirements. 
  • Collaborate with key stakeholders to define scope of learning experiences, clarify learning objectives, projected outcomes and develop and design online courses.
  • Drive initiatives for the continuous improvement of the L&D team. 
  • Develop and maintain learning that is in line with MUFG Pension & Market Services’ Learning Design Standards and proactively identify opportunities for going refinement.
  • Develop and implement modes of assessment, such as tests or quizzes, to measure the effectiveness of the online learning.
  • Collaborate with the HR Systems team on the testing and delivery of e-learning modules on MUFG’s LMS
  • Maintain learning programs and materials ensuring they are kept up to date to remain business relevant.
  • Manage and drive learning projects from ideation to delivery.
  • Support deliverables to be managed and delivered within agreed time frames. 
  • Design and develop using visual design software high quality graphics and visual designs.
  • Develop and maintain detailed storyboards to reflect contemporary learning design and application of adult learning principles, including the development of activities and assessments where appropriate.
  • Partner and collaborate with the Learning and Development teams globally to identify, design and develop learning solutions that are innovative, creative, mitigate risk and support business needs.
  • Proactively educate and communicate to the business about best practice in learning design and solutions to maintain the integrity of the L&D offering.
  • Maintain best practice keeping up to date with emerging trends and practices in learning technology, practices and trends
  • People Leadership
  • Promote a culture of curiosity by being a trusted adviser to stakeholders on learning design and contemporary online learning.
  • Foster collaboration across departments to ensure a unified approach. 
  • Be an L&D Ambassador supporting the promotion and engagement across L&D activities and initiatives. 
  • Governance & Risk
  • Ensure adherence to legal and regulatory requirements.
  • Support MUFG Pension & Market Services assurance programs that deliver effective risk management and compliance practices.
  • Develop and maintain learnings with appropriate approvals in accordance to legislative and regulatory changes.
  • The above list of key accountabilities is not an exhaustive list and may change from time to time based on business needs. In addition, as the role is part of a global team and flexibility to work outside standard hours may be required in this role. Experience & Personal Attributes
  • Degree-educated in HRM or a related discipline, combined with a strong demonstrated understanding of contemporary learning tools and solutions is desirable
  • 5-7 years of work experience in Instructional Design, preferably with learning management systems.
  • Demonstrated ability to deliver strong written and verbal communication skills.
  • Demonstrated experience in designing and delivering flexible human centred design approaches to learning initiatives.
  • Experience using a range of learning authoring tools such as Articulate 360 (Storyline and Rise), and Vyond.
  • Demonstrated experience developing high quality, interactive learning solutions which utilize a range of different media sources including animations, graphics and video.
  • Experience using visual design software such as, Photoshop and Illustrator to create high quality graphics and visual designs.
  • Ability to produce detailed storyboards that reflect contemporary learning design and application of adult learning principles, including the development of activities and assessments where appropriate.
  • Ability to work with technical information using a storytelling approach and design learning that meets the requirements of the learner audience. 
  • Ability to develop, collaborate and maintain internal and external working relationships.
  • Ability to write effective copy, instructional text, audio and video scripts.
  • Ability to be flexible, adaptable & collaborative in working style. 
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