Job Description

Your potential has a place here with TTEC’s award-winning employment experience. A Specialist, Labor Relations working on site in Mexico City, you’ll be a part of bringing humanity to business. #experienceTTEC

During a Typical Day, You’ll

  • Serve as the primary liaison between management and employee
  • Advise managers and HR partners on labor relations strategy, legal compliance, and issue resolution
  • Investigate complex employee grievances or disputes and recommend appropriate action
  • Develop and implement labor relations policies, programs, and training to promote a positive and compliant work environment
  • Monitor labor law developments and ensure organizational policies are aligned with current legal standards
  • Support the resolution of disciplinary actions, terminations, and workforce restructuring from a labor relations perspective
  • Foster proactive employee engagement to minimize disputes and improve...

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