Specialist, O2C - Process

We’re looking for a highly driven and motivated Specialist, O2C Process to be part of the Order to Cash Centre of Excellence (COE) team, for APAC. The role will be based in the Philippines and will report to COE Lead.

Responsibilities:

• Data collection and management, cleaning and preparation, analysis and reporting.
• Execute testing and consult on system and process roll-outs.
• Drive ongoing enhancements and SOP development: Engaging in consultations, ensuring alignment, and conducting UAT (User Acceptance Testing) for new system and process implementations, in close collaboration with business and finance users.
• Create and update current SOPs and DTPs to align processes across FBS markets.
• Explore, learn and challenge existing workstreams to elicit continuous improvements to systems and processes.
• Exhibit significant influence in advancing billing related projects with centralization ef...