Job Description
Position Overview
The Specialist of Operational Excellence will be responsible for leading and implementing process improvement initiatives that drive operational efficiency, enhance client satisfaction, and ensure excellence mindset across the organization. This role will play a key part in optimizing operational performance in alignment with business objectives and client needs.
Key Responsibilities
The Specialist of Operational Excellence will be responsible for leading and implementing process improvement initiatives that drive operational efficiency, enhance client satisfaction, and ensure excellence mindset across the organization. This role will play a key part in optimizing operational performance in alignment with business objectives and client needs.
Key Responsibilities
- Process Improvement & Optimization:
- Lead and manage Lean Six Sigma or other process improvement projects for CRO business.
- Identify opportunities for reducing cycle times, minimizing risks, and increasing operational efficiency.
- Work collaboratively with cross-functional teams to standardize processes and eliminate bottlenecks.
- Operational Performance Management:
- Establish performance metrics, KPIs, and dashboards to track operational efficiency and project d...
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