Job Description

Responsible for providing college-wide training, support and delivery of technological solutions. Responsible for support and implementation of end user technology needs. Serves as a liaison between the user community and Information Technology, providing outstanding customer service in person, online, or by phone

Ability and willingness to work outside of normal and traditional hours

Hours are as follows:

Monday - Thursday: 10:00 am - 4:30 pm
Friday: Off
Saturday: 8:00 am - 1 pm 

  • Provides onsite, phone, email, and chat support for end user systems and applications. Provides outstanding customer service and empathy during all customer encounters. 
  • Installs operating system, software, hardware equipment, and firmware on desktops, laptops, printers, lecterns and other infrastructure systems.
  • Identifies, diagnoses, repairs, and resolves technical hardware and software issues in a timely manner....

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