Job Description
Job Qualifications:
Recruiter: Montserrat Tavares
Position reports to: Ruben Sotelo
REQUIRED QUALIFICATIONS:
**Skills**:
- Demonstrated ability to achieve results under limited supervision.
- Strong written and verbal communication skills, with a demonstrated ability to communicate effectively with all levels of an organization.
- Handle customer service situations in a professional manner and maintain customer satisfaction as a primary goal.
- Troubleshoot, diagnose, and repair product and service concerns.
- Understanding of system architecture of Application and System Integration Processes.
- Provide high level details of customer problems with reproducible steps to escalate to other teams and departments
- Contribute to and use Knowledge Base.
- Ability to interact effectively with individuals from different countries and cultures, with a sensitivity to cultural diversity.
- Hands-on software troubleshooting experience and ability to analyze ...
Recruiter: Montserrat Tavares
Position reports to: Ruben Sotelo
REQUIRED QUALIFICATIONS:
**Skills**:
- Demonstrated ability to achieve results under limited supervision.
- Strong written and verbal communication skills, with a demonstrated ability to communicate effectively with all levels of an organization.
- Handle customer service situations in a professional manner and maintain customer satisfaction as a primary goal.
- Troubleshoot, diagnose, and repair product and service concerns.
- Understanding of system architecture of Application and System Integration Processes.
- Provide high level details of customer problems with reproducible steps to escalate to other teams and departments
- Contribute to and use Knowledge Base.
- Ability to interact effectively with individuals from different countries and cultures, with a sensitivity to cultural diversity.
- Hands-on software troubleshooting experience and ability to analyze ...
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