Job Description

Overview

At TTEC, we’re all about the Human Experience. Elevated. As a Specialist – Workforce Management – Administration working REMOTELY in Philippines , you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

What You’ll Be Doing

Are you looking for an opportunity to experience something new each day? In this role, you'll be responsible for maintaining accurate data in reporting and tracking systems.

You’ll report to the Team Lead, WFM Administration. You’ll impact the teams you support.

During a Typical Day, You’ll

  • Process and help with service tickets and support items
  • Help train new employees
  • Bring your time management and organizational skills
  • Ensure customer data safety and privacy

What You Bring To The Role

  • 6 months or more c...

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