Job Description
Spoken English Trainer
The Short Version
Who we’re looking for: Someone who understands the CEFR framework, how adults learn English, cares obsessively about learner outcomes, and can translate this understanding into structured curriculum, assessments, and training systems with clear ownership of outcomes.
What the role is about: Owning and building Kraftshala’s Spoken English Training - from curriculum and pedagogy to trainer quality and learner outcomes - ensuring students move from Pre A1/A1 to B2-level readiness for placements.
Why you should apply: This is a rare chance to institutionalise quality in English communication training at scale, shape how thousands of learners experience confidence and clarity, and directly impact placement outcomes.
About us: Kraftshala is India’s largest higher-education institution in terms of marketing placements, with a 94% placement rate, and we are gunning to become the world’s largest career launchpad, across domains.
We’re backed by a number of eminent investors including ex-unicorn startup founders and CXOs of global giants like RedBus, NoBroker, Nestlé, and Performics.
The Detailed Version
The Spoken English Training exists to standardise and continuously raise the quality of English communication outcomes across Kraftshala.
This role goes far beyond live training. You will be the custodian of spoken English pedagogy, responsible for building curriculum, enabling trainers, defining assessments, and ensuring outcomes translate into placement readiness.
Core Responsibilities & Metrics
Curriculum & Pedagogy Ownership: Own end-to-end Spoken English curriculum for Pre A1/A1 learners progressing toward B2 readiness and design learning paths, lesson plans, practice frameworks, and assessments aligned to workplace communication. Metrics to measure: learner progression rates, curriculum adoption consistency, learner feedback scores.
Trainer Enablement & Quality Control: Create teaching playbooks, rubrics, and session guidelines; train, coach, and audit Spoken English trainers to ensure consistent quality across batches. Metrics to measure: variance in learner outcomes across trainers, session quality scores, learner NPS.
Learner Outcomes & Assessment Frameworks: Define benchmarks for Pre A1 → A1 → B1 → B2 progression and design diagnostic tests, formative assessments, and exit criteria tied to placement readiness. Metrics to measure: CEFR progression data, interview readiness indicators, cohort-level outcome consistency.
Live Training & Critical Interventions: Personally conduct high-impact sessions for various cohorts and handle complex learner cases requiring deep communication coaching. Metrics to measure: improvement in flagged cohorts, pre- vs post-intervention confidence and fluency scores.
Continuous Improvement & Innovation: Continuously refine curriculum using learner, trainer, and placement feedback; introduce simulations, mock interviews, role-plays, and voice & accent modules. Metrics to measure: outcome uplift post-iteration, curriculum refresh cadence, trainer adoption of new modules.
Monthly Outcomes
Month 1
Full understanding of learner profiles, existing content, and trainer ecosystem
Audit current Spoken English delivery and learner outcomes
Month 2
Finalise curriculum structure, assessments, and quality benchmarks
Roll out trainer enablement material and coaching plans
Month 3+
Stabilise outcomes across batches
Drive continuous improvement linked to placement performance
Must Haves
2 years of experience in training learners in Spoken English, particularly those with limited communication skills (We are not too fussed about the number of years. Experience is simply a proxy for capability, which is what we really care for)
Experience in curriculum development or the ability to adapt existing content to meet the specific needs of the learners.
Strong knowledge of the CEFR framework
The ability to help students progress to higher levels of English proficiency (for example from Pre A1/A1 to B2 proficiency)
Good to Haves
Experience with voice and accent training
Selection Process:
As a small team, it’s imperative that we get to know each other before taking the leap. We want to ensure you succeed in your role within our team. The process will occur over a mix of virtual and in-person meetings.
Conversation 1: This will be a call with the HR Team to understand your profile briefly and share the details of the selection process.
Technical Exercise: This is a specific assessment designed to evaluate your fit for this role
Conversation 2: This will be a conversation with our Head of Human Skills Training Team wherein you can expect to be evaluated on the competencies needed for the job (mentioned above) along with a detailed assessment review of your technical exercise submission.
Conversation 3: A conversation with our CEO to ensure that there is a fit with the Kraftshala Kode.
Extending an offer: If all goes well, we will extend an offer that will mention the relevant details.
Location:
Gurugram
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