Job Description
What you will do
Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions.
Contact customer representative and ascertain equipment/systems problems.
Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications.
These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge, and fire pumps.
· Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc., to diagnose and repair equipment.
· Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.
· Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction.
· Electronically complete Serv...
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