Sprinklr Engineer

Title: Sprinklr Engineer
Location: Bengaluru
Exp: Minimum 12 year(s) of experience

Job Description:
Roles & Responsibilities:
Strategic & Technical Leadership:
• Design scalable, high-performance architectures using Sprinklr's Unified-CXM platform for complex CCaaS deployments.
• Lead the end-to-end design and architecture of Sprinklr implementations across multiple business units aligned with company strategy and customer engagement goals.
•Provide strategic guidance on voice architecture, call flows, data architecture, multi-cloud deployments, API integrations, and hybrid-cloud environments
•Guide configuration, customization, and integration of Sprinklr modules including social listening, engagement, analytics, and automation.

Collaboration & Consulting
•Collaborate with Sprinklr's ecosystem - customer success, platform architects, engineering, and product marketing—to v...