Job Description
Job description
Develop and execute account plans to meet or exceed client goals and deliverables. Identify opportunities for account expansion and upselling of additional services or products. Identify opportunities for account expansion and upselling of additional services or products. Drive client retention through exceptional service and value delivery. Oversee the execution of client projects, ensuring timelines, budgets, and quality standards are met. Collaborate with internal teams (e.g., marketing, creative, technical) to deliver projects that meet client expectations. Lead client meetings, provide updates, and present progress reports on key initiatives. Address and resolve client concerns and issues in a timely and professional manner. Proactively identify potential challenges and work with clients to develop solutions before they become major problems. Monitor account performance and provide clients with regular reports and insights. Analyze account data to identify trends, successes, and areas for improvement. Analyze account data to identify trends, successes, and areas for improvement.
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